As of May 31, 2023, the National Communications Authority (NCA) has disconnected all Surfline SIMs from the Central SIM Database. According to the NCA, all Surfline SIM cards are no longer linked to the Central SIM Database.
NCA has stated that it is dedicated to protecting the interests of Surfline subscribers and other users of telecommunications services in the nation.
“Subscribers who hitherto had reached the ceiling of 10 individual SIMs with the addition of their Surfline SIMs, will now be able to link additional SIMs to their Ghana Cards. We also wish to reaffirm our unrelenting commitment to protect the interests of Surfline customers and all users of telecommunications services in Ghana.”
The public’s interest in knowing more about Surfline’s business practises and service interruptions was noticed “with grave” concern by the Authority in May of this year. It has been in contact with Surfline to provide assistance during their service outage, and they are taking steps to protect the safety of their affected subscribers.
About Surfline
Surfline Communications Limited was set up in 2011 to serve the Ghanaian market with high-quality portable internet connections. The next year, Surfline was given a Broadband Wireless Access (BWA) licence by the National Communications Authority (NCA). Surfline launched to become the first 4G LTE company in Ghana and the largest LTE network ever deployed in Sub-Saharan Africa with world-class strategic partners including IBM, Alcatel Lucent, Microsoft, and Huawei.
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