Scancom PLC (MTN Ghana) announced that, as of April 5th, their MTN Data Zone package would no longer be available.
MTN Ghana’s innovative Data Zone bundle provides clients with a discounted rate plan that is good for a whole day at the time of purchase.
MTN Ghana promised its consumers that it would keep providing them with modern alternatives at reasonable prices. The mobile network issued an apology to its cherished customers in a press release on April 12, saying:
“We apologise to our cherished customers for limiting our communications on this matter to service activation channels only.”
“The suspension of the innovative Data Zone bundle is due to a review of the bundle offer in line with the Significant Market Power (SMP) directives applied to MTN Ghana in June 2020, not to be the lowest priced on any offer in the industry.”
“We are currently engaging and collaborating with the Regulator, as we seek alignment on a revised Data Zone bundle to be reinstated as soon as possible. We will notify you in due course of further developments.”
Ghanaian broadcast journalist Kevin Taylor has recently called out the management of the network operator, for their poor services and bad customer care.
According to the founder of Loud Silence Media, MTN has disrespected Ghanaians by not being able to prevent customers from losing money to scammers on MTN Mobile Money and suddenly shutting down the MTN Zone Bundle without notice.
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