Controversial Ghanaian socialite Afia Schwarzenegger has responded to the latest statement issued by Menzgold CEO Nana Appiah Mensah to the company’s unhappy customers.
Menzgold Ghana has just announced that it will be conducting a new round of client validation in order to speed up the payment processing for its customers whose money has been locked.
Customers are urged to pay GHC650 for a Digital Verification Access Card to confirm their transactions. However, this has prompted outrage among online netizens, especially the unhappy customers.
Afia Schwarzenegger, commenting on the issue that has gone viral on social media, described the situation as tragic and predicted that many people would fall for it.
“The title of the movie is ‘When a thief is broke’ and the sad ending of the story is, still some Ghanaians will fall for this!!!!! Eiiiiiiii Mo bi nom adwene ne mu emr3 oooo,” she said.
The company informed its customers on August 18, 2023, that in order to gain access to their locked cash, they would have to take part in the Menzgold Digital Verification Access Card process, which is meant to verify transactions and validate claims.
According to the statement, they have no choice but to take this step because, “Unfortunately, it was determined that over sixty percent (60%) of the claims were fraught with unacceptable infractions, which invalidate the claims in question.”
The CEO claims that this will allow the company to verify the legitimacy of their debtors before making any payments to them.
“Customers who fail to undergo this process risk forfeiture of their purported claims, as their right of claim would have been waived by the failure on their part to discharge their obligation.” As a warning to customers, the statement adds.
The deadline for customers of the defunct gold dealership to upload original coloured soft copies of transaction supporting documents is September 14, 2023.
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